Privacy Policy
1. Introduction
Ashtons’ Retreats values your privacy and is committed to protecting your personal data. This Privacy Poliy explains how we collect, use, and share your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws of England and Wales.
By using our website (https://ashtonsretreats.co.uk), subscribing to our services, or attending our retreats, you consent to the practices described in this policy.
2. Personal Data We Collect
We may collect the following personal data:
• Contact Information: Email address, postal address, telephone number.
• Identity Information: Full name, age/date of birth
• Health Information (where necessary): Allergies, medical conditions (provided volunatrily for retreat purposes)
• Transaction Information: Details of retreat bookings and payment transactions
• Technical Data: IP address, browser type, and usage data through cookies and similar technologies.
How We Collect It:
• When you complete forms on our website
• When you make a purchase or a booking
• When you subscribe to newsletters or email communications
• When you voluntarily provide health information for retreat attendance
3. Legal Basis for Processing
We process your personal data on the following lawful bases:
• Consent: For direct marketing and health-related data.
• Contract: To fulfil your booking and deliver services.
• Legal Obligation: To comply with applicable law.
• Legitimate Interests: To improve our services, operate our website, and respond to inquiries.
4. How We Use Your Data
We use your information to:
• Provide and manage retreat services
• Process bookings and payments
• Communicate with you (e.g. updates, promotions, service notifications)
• Respond to inquiries and support requests
• Ensure legal and regulatory compliance
• Enhance security and fraud prevention
5. Data Sharing & Third Parties
We will never sell or rent your data. We may share it with:
• Service Providers: Retreat practitioners, accommodation providers, and IT providers strictly for the purpose of delivering our services.
• Legal Authorities: Where required by law or to protect our rights.
• Website Hosting and Analytics: Third parties who assist us in operating our website, provided appropriate safeguards are in place.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
• Understand how visitors use our site.
• Improve website performance.
• Facilitate functionality (e.g. session management).
You can adjust cookie preferences through your brower settings.
7. Data Security
We implement appropriate technial and organisational measure to protect your data, including:
• Secure website (HTTPS encryption)
• Restricted access to personal data
• Secure payment processing via trusted platforms
8. Your Rights Under the UK GDPR
You have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, please contact us at hello@ashtonsretreats.co.uk
9. Children’s Privacy
Our services aer not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it immediately.
10. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
For questions or concerns about this policy or your personal data,, please contact:
Email: hello@ashtonsretreats.co.uk Website: https://ashtonsretreats.co.uk
Effective Date: 28 June 2025
